Terms and conditions of use
45-Day Money-Back Guarantee for Any Reason
For 45 days after the date of purchase, return your undamaged SupCable product and receive a FULL Refund for ANY reason.If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
12-Month Warranty for Quality-Related Issues
For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND within the country of purchase. Reminder: Be sure to use your product as directed.
Unauthorized reselling of SupCable products is strictly prohibited.
Limitations and notes
• To receive the 45-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
• Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
• If returning an item, please ship it back within 45 days after you receive approval. Further delay may void your return.
• For warranty details on our cases and screen protectors, please refer to the product's detail page.